Frequently Asked Questions (FAQ)

How do I create an account?
Go to the site, click «Register», enter your RSA ID, phone, and email, then confirm via SMS or email.

What is the minimum deposit?
EFT / SID: from R10. 1Voucher / OTT: based on the voucher amount.

Is verification required?
Yes. To withdraw, you need to upload your RSA ID and recent proof of address (under 3 months).

How do I get the welcome bonus?
Go to «Promotions», select a bonus, make a deposit, and enter a promo code if required.

Is there a mobile app?
Yes, for Android (via APK). iPhone users can use the mobile version via Safari.

How do I place a bet?
Log in, choose a sport and event, click the odds, enter your stake in the bet slip, and confirm.

How do I withdraw funds?
Go to «Withdraw», choose EFT or other method, enter the amount, and confirm via SMS.

What if I can’t log in?
Check your credentials. Use «Forgot Password» or contact support if blocked.

Can I play without making a deposit?
Yes, demo slots are available. Real bets require registration and deposit.

Which slots are the most popular?
Gates of Olympus, Big Bass Bonanza, Shining Crown — all in the Casino section.

Is cashout available in live bets?
Yes, full or partial cashout is available on most markets.

Can I use my account on phone and PC at the same time?
Technically yes, but it may log you out of one session to prevent conflicts.

Which documents are accepted for address verification?
Utility bill, bank letter, or government document — issued within the last 3 months.

How do I cancel a bonus?
Go to «My Bonuses», select the bonus, and click «Decline».

How can I contact support?
Live chat on the website, email [email protected], or call +27 11 780 7800.

How many accounts can I have?
Only one per user and RSA ID. Multiple accounts may be blocked.

How long are bonuses valid?
Most are valid for 7–14 days. Check the terms under each promotion.